Open a Help Desk Ticket

Please provide as much detail as possible so we can best assist you. If the problem is related to a patron or material issue, please include the patron ID and/or item ID to assist with troubleshooting. For assistance using the ticket system, please view the Zoho help articles on our knowledge base.

Knowledge Base

Answers and training videos for frequently asked questions about circulation, cataloging, reports, and more are available on the MSC Knowledge Base.