New Library Directors Handbook

Policies vs. Procedures Overview

Both policies and procedures can help library staff work more efficiently. The difference between the two may not always be obvious. Generally policies are more "philosophical," whereas procedures are practical. A policy deals with issues that may not always be black and white, like acceptable use of the library. Procedures typically are black and white, like opening and closing the library. In this chapter we will talk about each and which ones are important for your library.